3 Questions to Ask a Monitored Alarm Service

If you want to install an alarm in your home, then security companies might talk to you about setting up a monitored service. Here, you get 24/7 monitoring of your alarm and security system. If your alarm goes off, you get immediate help from the service even if you aren't at home.

If you're interested in using monitored alarm systems, then take some time to look at the services on offer. To get started, ask security companies the following questions.

1. What Happens When Your Alarm Goes Off?

Alarm monitoring services are most useful when you aren't at home. If your alarm goes off, the service takes immediate action. Most monitoring companies start by contacting you or your nominated contacts. So, the service might text or call you to tell you that your alarm has been triggered.

The service you get at this stage varies. Sometimes, all you want is a notification that the alarm is going off when you aren't at home to hear it. You're then happy to deal with the problem yourself.

However, if you want more help, then look for a service that can send someone to your home to check why the alarm is going off. Some services have their own security personnel; others will contact the police for you.

2. Can They Handle False Alarms?

Sometimes, your home alarm goes off for a non-sinister reason. You could have a false alarm. For example, if you have window sensors on your system and forget to fully close a window when you leave your home, then the window might move in the wind. The alarm might go off if it thinks that someone is trying to break in.

You don't necessarily want to have to rush home for false alarms. So, look for companies that can assess why an alarm triggers and that can reset it remotely for you.

3. Can You Use Zonal Monitoring?

Monitored alarm systems also give you peace of mind when you are at home, especially at night when you're sleeping. however, you don't want to trigger the alarm yourself during the night. If you get out of bed to use the bathroom, you don't need a call from your monitoring company to check that everything is OK because they've received an alarm alert.

You can use services that set up zonal monitoring. Here, for example, the company will monitor your alarm downstairs at night. They won't monitor your sleeping areas unless you ask them to.

To find out more, contact alarm system suppliers like Marvasti Security and ask about their monitoring services.

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